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the company informed me that they would call me in 24 business hours.I had to figure out on own that 24 business hours means within 3 days and not within a day.

This is the the company that I am dealing with. Non responsive, liars who could care less that a simple process like shipping an all in one box vs a lap top box to begin a warranty repair should not take 3 months. I wish I could get a face to face meeting with someone from that company.

A simple box to mail my PC back to them.

They shipped me the wrong box 3 times!I am at my wits end!

Monetary Loss: $600.

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Anonymous
#554928

I'm glad I read all the complaints my ps3 just started acting up and my warranty is through this company after reading all this I decided to not send it in and get scammed thanks for letting me know guys will just wait and buy a new ps3

Anonymous
#554531

On the 3rd repair they returned the item still unrepaired.This time however they broke it to avoid having to reimburse us for the repair.

They held it for 9 days and then took a hammer and pried it open. I'm am out of $500. This company has not ethics or honor.

It took 10 months 3 returns and nothing.I'm calling then AG office on Monday

Anonymous
#526100

My TV has been sent back for a fourth time.The first two times they said they replaced sound elements.

They did not tell me specifically what those elements were. I'm pretty sure nothing was replaced b/c my TV was returned both times to me with the same problem. The third time I got it back with paperwork saying the problem could not be recreated. I'm sure this is standard procedure b/c they have a no lemon policy saying if you return it three times for the same problem they will replace your item with a new one...therefore, they will never admit three times in a row that your item cant be fixed.

Sent it back a fourth time b/c after I got it back the third time, there was no audio at all (a new problem).

I'll never buy the extended warranty or VIZIO again.JUNK.

Anonymous
#512165

They finally called me back and admitted that they coded the unit as a laptop improperly at the begining of the process. They claim to be sending me a new box 2 day shipping.

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lets see how this goes!

Anonymous
#511730

Unfuking believable!They shipped the 3rd box...another laptop box.

I finally got someone to look a little further than the tip of their nose and they said, " oh we must have code it as a laptop improperly'....I wish they were a local company.i would waste the 600 just to throw the unit thru their window!

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